In an effort to continue to empower members WVMLS U was recently updated with some new Short Video Lessons. These videos average 3-5 minutes and cover every section of the in-browser application. Below is a list of all available video lessons with links directly to them:
Basics of Paragon Connect
Searching in Paragon Connect
Contacts in Paragon Connect
Listings in Paragon Connect
CMA in Paragon Connect
Paragon Connect has been updated with a new Member to Member sharing feature and a new Sell Side Tracker Widget.
Enhanced Sharing: Member to Member
Sharing listings with fellow members just got significantly smarter. When you share a listing with another member, the recipient now receives a direct link to the listing in Paragon Connect instead of CollabLink, giving them immediate access to full listing details, including member-only fields. With new member-only share options and a streamlined, more intuitive sharing flow, agents now have a faster and more powerful way to collaborate.
A New, Unified Share Experience
Sharing a listing is now easier and more consistent across Paragon Connect. Anytime you share a listing, no matter where you are in the workflow, you’ll now see the updated Share Options side sheet.
Two Clear Share Paths
The new design includes two sections that help you choose exactly how you want to share:
Share with Public
Share listings using the CollabLink with all the same public-safe options you use today. An informational message reminds users that only publicly permitted fields will be included.
Share with Members
A new section designed for sharing with other authorized Paragon Connect users. This includes:
Send listing reports directly to other members using an enhanced email workflow. Emails sent through this option:
Allow searching the agent roster through a Lookup button in the To, CC, and BCC fields
Support selecting one or more members
Show in Message History for both the sender and related member
Copy Link
Instantly copy a link to the Paragon Connect detail view for the listing(s).
A confirmation message appears after copying.
Message History Enhancements
To support these new share‑with‑member flows, Message History in Paragon Connect has been refined to provide clearer tracking and an improved viewing experience.
What’s New
Member-to-member share emails now appear in Message History
Content has been reorganized to make messages easier to read
Names appear whenever available; otherwise, email addresses are used
Text messages now follow clearer truncation rules to prevent wrapping
A new To: line appears in message details when the recipient is known
Existing search and filter options remain unchanged
This ensures all share activity, whether public, private, or member‑only, appears in a unified, easy‑to‑understand history.
Example of the Share to Members below:
Sell Side Tracker Widget
It is very critical for members to monitor engagement and activity on the properties they’re selling, without wasting time navigating multiple screens. That’s why Paragon created the Sell Side Tracker Widget, a simple, powerful way to keep your finger on the pulse of your listings, right from your dashboard.
With this new widget, you can:
Monitor buyer interest and activity at a glance.
Track engagement metrics like views, recommendations, comments, and shares.
Access detailed insights with one click, so you can make informed decisions faster.
What’s New?
Add the Widget Easily
Click the Add Widget icon in the Top App Bar to open the Dashboard menu.
Select Sell Side Tracker from the list of available widgets.
Add it to your Inventory Dashboard and reorder it just like any other widget.
Add Multiple Widgets
Want to track more than one listing? No problem!
You can add up to three Sell Side Tracker widgets to your dashboard.
Each widget can be assigned to a different listing, giving you a side-by-side view of multiple properties.
Use the same workflow for each widget: click Add Widget, select Sell Side Tracker, assign a listing, and save. (Example below of multiple Sell Side Tracker Widgets)
Seamless Integration
Appears in both the Inventory Dashboard and Available Widgets side sheets, with all the familiar functionality you already know.
What Activity Does It Track?
The Sell Side Tracker Widget pulls real-time data from your assigned listing and displays key engagement metrics, including:
Contact – Assigned contact for the listing
Status – Current listing status
Days on Market – How long the property has been active
Possible / Rejected / Undecided – Buyer interest indicators
Total Agent Views – How many times members viewed the listing
Unique Agent Views – Individual unique member views
Total Client Views – Total consumer views
Unique Client Views – Individual unique consumer views
Recommended – Times the listing was recommended
Open Houses – Scheduled open house count
Tours – Number of property tours scheduled
Agent Comments – Number of times a member commented on the listing
Buyer Comments – Number of times a buyer commented on the listing
Shares via Email – Number of times the listing was shared by email
Shares via Facebook – Times the listing was shared on Facebook
Showing Requests – Number of requested showings
Daily Updates: See What’s New Every 24 Hours
Your widget refreshes once every 24 hours to keep you up to date. Here’s how updates are shown:
Green “+” Indicators – Any new activity since the last update is highlighted in green with a plus sign (e.g., “Favorites 3 2+” means 2 new favorites since yesterday).
Timestamp for Accuracy – A clear “Updated: X hours ago” message at the bottom shows when the data was last refreshed.
Quick Actions – Tap INSIGHTS for a full report or COLLAPSE for a compact view.
This makes it easy to spot changes at a glance and act fast—without guessing what’s new.
Why You’ll Love It
Stay Ahead of the Curve
No more waiting for feedback or wondering how your listings are performing. You’ll have real-time engagement data at your fingertips.
Make Smarter Decisions Faster
See what’s working and what’s not, so you can adjust your strategy before your competition does.
Track Multiple Listings with Ease
Manage up to three properties side by side, so you can prioritize your efforts where they matter most.
Example of the Sell Side Tracker Widget Below:
Reverse prospecting is a very useful tool in Paragon Connect. Here is how it works:
Listing agents can see counts of all contact matches, but never the identity of the contact. They will see that contact's associated member's contact information so they can reach out.
If you are contacted about a reverse prospect either via email the Prospect ID # will be supplied, type that into the Power Search in Paragon Connect to see which contact it relates to. If the member reaching out to you does so by phone, you'll need to ask for the Prospect ID # from them to verify which client they are contacting about.
Reverse Prospecting in Paragon Connect is automatically turned on, if you don't want your contacts/clients to appear in Reverse Prospecting results then turn "Use Reverse Prospecting" off in your Paragon Connect settings (pictured below).
You can find the Reverse Prospecting report for Paragon Connect right within the Published Listing module in Listing Maintenance! This feature lets you prospect on listings you manage with ease. Simply access it as a quick-link action in your overflow menu. Accessed by clicking the three dots stacked on top of each other vertically.
When accessed the Reverse Prospecting allows you to see what contacts are in WVMLS that have matched with your listing. This will also allow you the ability to contact the member whose contact matched with your listing.
If you have any questions about these Reverse Prospecting please email us at support@wvmls.com.