Paragon Connect Feature Highlight: Reverse Prospecting

Reverse prospecting is a very useful tool in Paragon Connect. Here is how it works:

• Listing agents can see counts of all contact matches, but never the identity of the contact. They will see that contact's associated member's contact information so they can reach out.

• If you are contacted about a reverse prospect either via email the Prospect ID # will be supplied, type that into the Power Search in Paragon Connect to see which contact it relates to. If the member reaching out to you does so by phone, you'll need to ask for the Prospect ID # from them to verify which client they are contacting about.

  
  

Reverse Prospecting in Paragon Connect is automatically turned on, if you don't want your contacts/clients to appear in Reverse Prospecting results then turn "Use Reverse Prospecting" off in your Paragon Connect settings (pictured below).

You can find the Reverse Prospecting report for Paragon Connect right within the Published Listing module in Listing Maintenance! This feature lets you prospect on listings you manage with ease. Simply access it as a quick-link action in your overflow menu. Accessed by clicking the three dots stacked on top of each other vertically.

When accessed the Reverse Prospecting allows you to see what contacts are in WVMLS that have matched with your listing. This will also allow you the ability to contact the member whose contact matched with your listing.

If you have any questions about these Reverse Prospecting please email us at support@wvmls.com.

PSA: Showing Etiquette

Keep these things in mind when showing property:

• Leave the property as you found it, making sure doors and windows are secured and lights are in the same state they were in when you arrived.

• Consider providing feedback as well after your showing.

• Leave a business card.

• Utilize a showing checklist which ensures you don't miss a step when starting or completing a showing.

A well executed showing leaves a great impression on your buyer, the seller, and the listing agent. Keeping these tips in mind will help ensure you achieve that great showing!

Paragon Connect Updates: New Listings Insights Report, Auto Recovery For Published & Unpublished Listings

Paragon Connect has been updated with two new powerful features a Listing Insights Report and an Auto Recovery for Published and Unpublished Listings.

Listings Insights Report

With the launch of the Listing Insights Report, a powerful new feature designed to give agents a centralized, interactive view of their listing’s performance, engagement, and activity.

Accessible from the overflow menu (the 3 dots in the upper corner of your listing's info card) of any published listing, the Listings Insights report consolidates key data and tools into a single, actionable view. This report helps brokers stay informed, take quick action, and better understand how their listings are performing across platforms.

Here are a list of the features included with this new report:

• Assign Contacts and Manage Sell Side Setup

• Listing Details & Media Preview

• Listing Content & Seller Activity

• Track Listing Views with Visual Insights

• Track Prospect Interest and Saved Searches

• Access Agent Details and Review Social Activity

• Property History

• Competition container

See an Example below if the full listing insights report:

Auto Recovery for Published and Unpublished Listings

We’re excited to introduce a major upgrade to Listing Maintenance: Auto Recovery is now available for listings that have already been saved, including partial and published listings.

This ensures your work is automatically backed up as you go, helping prevent data loss from timeouts or unexpected logouts.

What’s New?

• Auto Recovery Every Few Minutes: Once you begin editing a listing, any changes you make are automatically backed up every 2 minutes.

• Seamless & Silent: The recovery process happens quietly in the background, no action required, no interruptions.

• One Recovery Per User Per Listing: To maintain data integrity, only one unsaved revision is stored per user per listing. If multiple users edit the same listing, the most recent recovery will overwrite the previous one.

• Smart Cleanup: Once a listing is successfully saved, any existing recovery file is removed to prevent outdated data from being reintroduced.

• Secure Restoration: If unsaved changes are detected, you’ll be prompted to review and either apply or discard them, but only if you’re the original editor of the recovery file.

  
  

Why it Matters:

Auto Recovery ensures that your listing edits are protected in real time, even after a listing has already been saved. If you're unexpectedly logged out or timed out, your most recent changes are automatically backed up and available for review when you return. This means less rework, fewer interruptions, and more confidence that your progress is safe.

What Will You See?

When you attempt to edit a listing, the system will first check for any unsaved changes from a previous session. If a newer recovery file is found, you’ll be shown a Recovery Review Page before entering the listing form.

This page gives you a clear summary of the listing and lets you choose whether to continue with your current version or apply the recovered edits. It’s designed to be intuitive and works seamlessly across desktop and mobile.

You’ll only see this page if:

• A recovery file exists

• You’re the original editor of the recovery file

• The recovery file is newer than the current listing

If no recovery is found or the listing has more recent updates, you’ll proceed directly to the listing form as usual.

Example below of the Recovery Review Page: